JMS : 2016 Volume 2 issue 3


The Relationship between Relationship Marketing and Policyholders’ Attraction in Novin Insurance Company

Dr. Daryoush Javid, Seyed Mohammadali Masoumi Ghazi Noori Tabatabaei

Page No: 115-117                      

Investigating and Prioritizing the Technical, Humanistic and Conceptual Competence in Directors of Saderat Bank Branches in Marand and its Influence on Banking Services Quality based on the Customer’s View

Amir Hossein Amirkhani, Mohammad Reza Zekri

Page No: 118-127                      

Investigating the Mediating Role of Organizational Citizenship Behavior and Organizational Commitment on the Relationship between Organizational Justice with Service Quality and Job Performance in Branches of Islamic Azad Universities of Golestan Province, Iran

Davood Kiakojoori, Maryam Bayani

Page No: 128-133                      

Providing an Integrated Approach to Prioritize the Strategic Objectives of balanced Scorecard in Ambiguous Circumstances

Mohammad Rahmani, Azam Dokht Safi Samghabadi, Masha Allah Hosseinzadeh

Page No: 134-141                      

The Relationship between Leadership Styles And Organizational Citizenship Behavior Of Tehran Social Security Organization Of Personel

Maryam Khaledi

Page No: 142-149                      

The Impact of Training and Firm Strategy on Bank Assurance Performance

Farshad Alian, Nasrin Akhoundi

Page No: 150-162                      

Review Article: Intellectual Capital and Organizational Performance

Fatemeh Mollaie, Parviz Saeedi

Page No: 163-169                      

Presenting a Hybrid Model for Evaluating Services Quality of Electronic Banking in Banking Industry by Approach of F.DELPHI & F.D.AHP & LA& F.VIKOR

Mohammad Javad Kani, Changiz Valmohammdi, Mahmoud Modiri

Page No: 170-181                      

Observing the Success Factors of Marketing Process Reengineering in Banking Industry

Mirmehran Taghavi Khanghah

Page No: 182-190                      

Challenges of Implementation of Accreditation Standards for Health Care Systems and Organizations: A Systematic Review

Mojgan Zarifraftar, Aidin Aryankhesal

Page No: 191-201